Posts Tagged ‘Adults’

Elder Care Services – How to Protect Aging Adults From Scams

Our senior citizens deserve to enjoy their elder years peacefully and with dignity.  A lifetime of hard work has earned them monetary savings and excellent credit ratings.  This should serve them well, but actually leaves them as common targets for fraud and scams.  In addition to their buying power, they are trusting, unlikely to report fraud, and sometimes have compromised memory due to their age.  This furthers their likelihood of being manipulated by scams.  Individuals, their family members, and elder care services’ companions should be aware of ways to protect aging adults from scams. 

Health insurance fraud is a common event targeted to seniors.  Most of these scams involve the con artists submitting fake charges to the insurance companies and/or Medicare.  Unbeknownst to the individual, bills are submitted to the insurance company for unnecessary equipment, or for services never rendered.  Things to look out for are offers of “free” equipment and fake tests.

Medicare identification numbers and Social Security numbers should only be given to those who have provided medical services.  To avoid health insurance fraud, blank insurance claim forms should not be signed, and blanket authorization should never be given to a medical provider for services rendered. Doctors should be asked what they will charge to the patient and to the insurance company, and the insurance company’s explanation of benefits should be reviewed. Business involving health should never be done with door to door or telephone sales people, and insurance companies.

Another risk for aging adults is telemarketing fraud.  There are countless fake products and services being sold over the phone.  Some typical bogus products are vitamins, health care products, travel offers and prizes.  Warning signs that the product is not legitimate are if the caller says “you must act now,” or there is a free gift, or if money or a credit card number must be given.   If they refuse to send something in writing, or discourage one from taking the time to check with a family member or the Better Business Bureau, it is not likely to be a legitimate company. 

To avoid telemarketing fraud, customers should always buy from a familiar company, ask for information in writing (but also check this out), and check with the Better Business Bureau, or another watchdog group.  Consumers should get the salesperson’s name, company address and business license number, and check them out.  If they are not willing to give this information, it is also a sign that it is a fraudulent operation.  Time should be taken in making any purchasing decisions, and the offers should be fully understood.  Services should not be paid for until after they are delivered, and an individual should never be afraid to be rude and simply say “no thank you” and hang up. 

Other scams to look out for are counterfeit prescription drug offers, funeral and cemetery fraud, fake “anti-aging” products, internet fraud and investment schemes.  As wise as our aging parents, grandparents and friends may be, they need assistance and support.  It is important to communicate warnings to them, so that they do not become a typical victim. 

It is also important to provide elder care services for that extra support when necessary.  Visiting Angels provides senior home care that is bonded and insured, and is the nation’s leading network of non-medical home care services.  It is an alternative to a nursing home or an assisted living facility.  Some services provided by Visitingangels.com are hygiene assistance, meal preparation, light housekeeping, errand assistance, bill paying assistance, and companionship.  These duties can give a respite for family caregivers at affordable hourly rates.  Visiting Angels allows the family to select their caregiver for loved ones from experienced, caring and trustworthy individuals allowing you to maintain your schedule and get personalized care.

Grace Enderlein is a freelance writer and editor. “Elder Care Services – How to Protect Aging Adults from Scams” notes the common scams targeted at aging adults and how to avoid them. Visitingangels.com provides trustworthy and caring caretakers for aging adults.

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As we age, our sensory systems gradually lose their sharpness. Because our brain requires a minimal amount of input to remain alert and functioning, sensory loss for older adults puts them at risk for sensory deprivation. Severe sensory impairments, such as in vision or hearing, may result in behavior similar to dementia and psychosis, such as increased disorientation and confusion. Added restrictions, such as confinement to bed or a Geri-chair, increases this risk. With nothing to show the passage of time, or changes in the environment, the sensory deprived person may resort to repetitive problem behaviors (calling out, chanting, rhythmic pounding/rocking) as an attempt to reduce the sense of deprivation and to create internal stimulation/sensations.


This article is the first in a series of three articles that discuss the prominent sensory changes that accompany aging, and considers the necessary behavioral adjustments or accommodations that should be made by professional, paraprofessional, and family caregivers who interact with older adults. Though the medical conditions are not reviewed in depth, the purpose of this article is to introduce many of the behavioral health insights, principles, and approaches that should influence our caregiving roles. This article addresses age-related visual changes.


CHANGES IN VISION THAT ACCOMPANY AGING


A. The changes in vision that accompany aging include:


1. A loss of elasticity of the lens; this means the person is no longer able to focus or accommodate to changes in lighting conditions. (Starting in our 40’s, glasses are needed to see fine print). It also means the older person cannot adjust to sudden changes in lighting, resulting in an uneasiness when leaving a bright room to enter a dark hallway, or finding seats in the dark in recreation rooms, or theater. Going in the reverse direction can be equally difficult: from a dark room to a bright area.

2. Decreased pupil size; the light reaching the retina is reduced, requiring more light to see. This results in the need for lighting 3x to 4x what younger people need to see clearly

3. A loss of transparency; with age, there is a yellowing of the lens in the eyes, making color discrimination more difficult, especially blue and green. Warmer colors, such as reds and yellows are perceived best, explaining why bright colors are preferred.

4. More susceptibility to glare, and longer time is needed to recover from the effects of glare;

5. Eye diseases and disorders, such as cataracts causing a clouding of the lens; glaucoma, resulting from increased pressure of fluids in the eye, damaging the optic nerve and impairing vision. Glaucoma, the number one cause of blindness in U.S., in advanced stages results in yellow halos around images. Macular degeneration may occur, where vision is distorted, and images appear different sizes or different shapes, and are missing a central element. Visual disorders may be secondary to stroke, in which the eye can see the image but the brain cannot interpret the images. Diabetes may result in disrupted blood flow to the retina, causing diabetic retinopathy and a loss of vision, and blindness, in extreme cases.


B. What are the effects of visual loss on the older adult?


1. An increased dependency on others;

2. A sharply reduced quality of life (changes in activities in daily living and instrumental activities of daily living, reduced connection with outside world);

3. And, a fearfulness and reduced tendency to venture outside.


C. What are the effects of vision changes on demented elderly?


1. With the losses in visual acuity, other problems in cognitive functioning are heightened, such as difficulty processing unfamiliar faces and settings;

2. Because the person with dementia already has difficulty learning new behaviors, he or she is less able to learn new habits to compensate for the visual losses (e.g., learning to use visual aids to identify articles of clothing or other possessions;

3. There is likely to be an increased disorientation and confusion, as the search for structure and external cues is strained.


PRINCIPLES FOR CAREGIVERS


The following principles apply to caregiving approaches with older adults who have diminished sensory function. Increased sensitivity and insight to the needs of these individuals improves their quality of life and improves our effectiveness:


1. Observe the behavior of the person, and look for cues and signs of pain or discomfort;

2. Help the person work through the emotional impact of the sensory changes, allowing expression, acceptance, and support of the grief and sadness accompanying these losses;

3. Do not try to fix the unpleasantness; acceptance and support goes a longer way toward healing than a quick fix or a patronizing attitude;

4. Reduce excess disability by maximizing whatever functioning is still left, such as proper eyeglass prescriptions, or functioning hearing aids;

5. Consider assistive devices (phone amplifiers, large text books, headphones, and the Braille Institute for a variety of useful visual aids).


Approaches for impairments in vision:


1. Address the person before you touch him or her, identify yourself, let him or her know when you are leaving, speak normally, and do not shout;

2. Describe his or her surroundings to help orient and familiarize the person to the environment, tell him or her location of belongings, and if things have been moved;

3. Use as much contrast as possible, e.g., red objects on white background is better than black on a gray background, or blue on green background, (consider switch plates on walls, toothbrushes, combs);

4. Avoid moving quickly from a bright room to a darkened room, or v.v. Make sure the visually-impaired person takes the time for the pupils to adapt to the changes in lighting;

5. Introduce yourself every time you come into contact with the person, and explain what you are going to do because there are no visual cues;

6. Help to identify others in their environment with colored clothing, name tags with large print, etc.

7. Clean eyeglasses regularly, provide adequate lighting, and avoid glare;

8. Provide night lights, and arrange furnishings in the environment for safety and ease of mobility.


Even with normal aging, functioning of our five senses is not like it was when we were younger adults. This article offers caregivers who work with visually-impaired older adults some insights into the special needs and adjustments that will turn unpleasant, frustrating situations into more caring, helpful, and sensitive interactions. By integrating these behavioral approaches in the delivery of the health care with older adults, we can favorably impact the management of these conditions.


Copyright 2008 Concept Healthcare, LLC

Joseph M. Casciani, PhD, is a geropsychologist who has devoted his professional career to working with older adults and their caregivers. His company, Concept Healthcare, http://www.cohealth.org, offers online resources to integrate behavioral health approaches in the health care of older adults.

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As we age, our sensory systems gradually start to decline. Because our brain requires a minimal amount of input to remain alert and functioning, sensory loss for older adults puts them at risk for sensory deprivation. Severe sensory impairments, such as in vision or hearing, may result in behavior similar to dementia and psychosis, such as increased disorientation and confusion. Added restrictions, such as confinement to bed or a Geri-chair, increases this risk. With nothing to show the passage of time, or changes in the environment, the sensory deprived person may resort to repetitive problem behaviors (calling out, chanting, rhythmic pounding/rocking) as an attempt to reduce the sense of deprivation and to create internal stimulation/sensations.


This article is the second in a series of three articles that discuss the prominent sensory changes that accompany aging, and considers the necessary behavioral adjustments or accommodations that should be made by professional, paraprofessional, and family caregivers who interact with older adults. Though the medical conditions are not reviewed in depth, the purpose of this article is to introduce many of the behavioral health insights, principles, and approaches that should influence our caregiving roles. This article addresses age-related changes in hearing.


HEARING


A. The changes in hearing that accompany aging include:


1. Presbycusis: a type of hearing loss that is more common in men, especially for high-pitched sounds. Men have more trouble hearing high pitched voices, and have poorer sound discrimination (e.g., for letters s, z, t, f, g). Decline typically begins after age 60, and increases up to 80% for those over age 80;

2. Screening out background noises is a common difficulty.


B. How the hearing impaired can be impacted by caregivers:


1. Raising the volume of our voice also raises pitch of our speech, usually making it harder to understand. Recommended: lower your pitch of voice;

2. Background noise (TV, vacuums, plane flying overhead) interferes with hearing and understanding. Recommended: wait for a quieter time to get our point across;

3. Hearing loss creates more social withdrawal and reduced interaction due to the high level of frustration of the person, and annoyance with others who speak too quietly or indistinctly;

4. When the TV is too low and hard to hear and understand, there is a possibility of friction and bickering with others who are also watching;

5. In many cases of hearing loss, there is an increase in suspiciousness and paranoia, anger and bitterness at the frustrating situation, and helplessness to control the situation. This often contributes to depression and a sense of resignation;

6. There is a tendency for the hearing disabled person to agree with what everyone is saying, just to reduce the frustration and disappointment. Recommendation: ask the person to repeat back what was just said to verify the communication.


C. How changes in hearing affect persons with dementia:


1. Difficulties with comprehension and understanding of communication are further compounded, increasing his or her withdrawal and isolation;

2. The use of hearing aids requires more support and motivation, persistence in the face of unpleasant sounds, and care for the device. Recommendation: remind the dementia person to wear the hearing aid, help him to turn it on, clean and change batteries, and store it safely.


D. Warning signs of changes in functioning due to hearing loss:


1. More avoidance of social situations and withdrawal

2. Less small talk

3. Shorter attention span or tendency to daydream, wander

4. Blank looks

5. Asking you to repeat, making inappropriate responses

6. Arguing or blaming others, more irritability


GENERAL PRINCIPLES FOR CAREGIVERS


The following general principles will guide caregiving approaches with older adults who have diminished sensory function. Increased sensitivity and insight to the needs of these individuals improves their quality of life and improves our effectiveness:


1. Observe his or her behavior, and look for cues and signs of pain or discomfort;

2. Help the person work through the emotional impact of the sensory changes, allowing expression, acceptance, and support of the grief and sadness accompanying these losses;

3. Do not try to fix the unpleasantness; acceptance and support goes a longer way toward healing than a quick fix or a patronizing attitude;

4. Reduce excess disability by maximizing whatever functioning is still left, such as proper eyeglass prescriptions, or functioning hearing aids;

5. Consider assistive devices (phone amplifiers, large text books, headphones, and the Braille Institute for a variety of useful visual aids).


Approaches for Impairments in Hearing:


1. Get his attention before speaking to him;

2. Face him or her directly, not from behind;

3. Eliminate as much background noise as possible;

4. Speak slowly and clearly, keeping your hands away from your face, and avoid chewing or eating when talking;

5. Allow an adequate amount of time for a response;

6. Do not talk as if the hearing impaired person is not there;

7. Provide opportunities for interaction that require little conversation e.g., cards, walking, cooking.


Even with normal aging, functioning of our five senses is not like it was when we were younger adults. This article offers caregivers who work with hearing-impaired older adults some insights into the special needs and adjustments that will turn unpleasant, frustrating situations into more caring, helpful, and sensitive interactions. The next article in this series addresses age-related losses in touch, taste, smell, and facial expressiveness, and what steps can be taken by caregivers to support the person experiencing these changes.


Copyright 2008 Concept Healthcare, LLC

Joseph M. Casciani, PhD, is a geropsychologist who has devoted his professional career to working with older adults and their caregivers. His company, Concept Healthcare, http://www.cohealth.org, offers online resources to integrate behavioral health approaches in the health care of older adults.

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Elderly Home Health Care: Ensures a Better Life for Older Adults

You got an unexpected good job offer away from your home. Your parents feel proud and happy for you. But your parents have reached in an age where daily assistance is required for them. In fact, they are not in a position in relocating at your new working place. If this situation sounds familiar, then opting for elderly home health care might act as best solution for you.

Old age affects different people in different ways. While some people experience forgetfulness, confusion and dizziness others might experience serious health related problems. But thanks to elderly home health care service providers who are well aware of these facts and help older people in surviving a better sound and healthy life.

For any type of non medical support, elderly home health care is the best available option. Your elderly family member gets adequate aid and assistance in a familiar surrounding hence they feel comfortable and secure. As a step ahead, caregivers ensure providing enough support so that elderly people become independent and self- sufficient. On the other hand, you can have your complete peace of mind that your elderly family member is getting just the right care and attention.

If your elderly parents or grandparents have returned home after being in long time in hospital, then you must consider for the services of home health care. After spending a long time outside the familiar environment of home, elderly people lack their confidence in being self-reliant. Under this type of circumstances, they require to maintain a good quality of life which elderly home health care could provide. With their supportive attitude they help old people in returning to their normal life.

A caregiver also helps elderly people in making their own choices and determining their own course of life. Sometimes, elderly people feel insecure in their own surroundings because of various reasons. Home health care providers assist them in being safe. Some of the important services that elderly home health care service provides offers are listed below:

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